Saturday, December 5, 2009

Noise update

After unsuccessfully being able to identify our noisy neighbor, we took it to the apartment complex management. At first they told me that in order to submit a noise complaint we would need to pinpoint where it was coming from, at which point I replied with all the ways I have tried. Then I suggested putting a notice on the doors of the people in my building (including myself so it wasn't obvious where the complaint was coming from). They said they would see what they could do. Well, the next day we received a notice on our door and saw notices posted on the other apartment doors as well. It basically said that they had received a complaint about music playing and that noise complaints as explained in the lease can result in eviction. It also pointed out where you could find the information in your resident handbook and suggestions on how to keep the noise down. I am more than ecstatic to say since the notices we have not heard base playing. I'm hoping it's because the person responsible decided to stop and just isn't out of town or something lol.

At first when we moved into our apartment complex I was a little worried, we haven't had very good luck with apartment management and it made me weary of renting again. But I'm happy to say I so far love our management and I'm really happy with what they have done for us so far. Not only about the noise complaint but when we moved into our 2 bedroom they came and helped me pull the fridge out to plug it in ( I know an easy fix but I'm pregnant, it was heavy and Ken was working) Then when our hot water wasn't working they came and looked at it, said it would be fixed in 20 minutes. Ken and I went out that night so we didn't realize it wasn't fixed until the next day which was Thanksgiving. I hated calling the maintenance people on Thanksgiving but we really needed hot water. They came out without a single complaint, tried to fix it and when it didn't work he spent the next hour getting us a new hot water heater. Then (I know all these problems make our apartment seem like we moved into what my dad referred to as the lemon unit, but its an older complex) when we tried the stove in our new apartment the outside surface was very hot, almost untouchable, it ran 30 degrees higher then what you set it at and one of the burners didn't work. A few days later we had a brand new stove delivered right out of the box. I love it, the other one was very old, this one brand new, digital everything, an actual window in the door, light, it self cleans, the works!!! If the noise stays ceased like it has the past few days, and they continue doing a really good job at managing I would be more than happy to stay here for quite a while.

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